bn77 Terms & Conditions — Platform Rules and User Agreement

1. Introduction

These Terms & Conditions ("Terms") govern the relationship between bn77 ("the Platform", "we", "us", "our") and any individual ("you", "the User", "the Player") who accesses, registers, or uses the bn77 online betting and casino platform available at bn77.io. These Terms apply to all products and services offered through bn77, including but not limited to sports betting, live casino, slot games, and any promotional or bonus offerings.

bn77 operates as an online betting and casino platform designed exclusively for the Bangladesh market. All transactions are conducted in Bangladeshi Taka (৳). The platform is accessible in English and is intended for adults aged 21 years and above only. By accessing any part of the bn77 platform, you acknowledge that you meet the eligibility requirements set out in Section 2 and that you agree to be bound by these Terms in their entirety.

These Terms should be read in conjunction with the bn77 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and bn77.

2. Eligibility

Access to and use of the bn77 platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. bn77 is a platform exclusively for adults. Underage gambling is strictly prohibited, and any account found to belong to a person under the age of 21 will be immediately suspended, all balances forfeited, and the matter may be referred to relevant authorities.
• You are accessing the platform in a jurisdiction where online betting is not expressly prohibited by local law applicable to you personally. It is your sole responsibility to determine whether your use of bn77 complies with the laws of your jurisdiction.
• You are not accessing the platform as an agent, proxy, or on behalf of another person for the purpose of circumventing these eligibility requirements.
• You are not a current employee, contractor, director, or immediate family member of a bn77 employee, contractor, or director, unless express written permission has been granted by bn77 management.
• You have not previously been self-excluded from bn77 or had an account closed for breach of these Terms, and you are not currently subject to a self-exclusion period on any other gambling platform that encompasses bn77.

bn77 reserves the right to request documentary evidence of eligibility at any time, including proof of age, proof of identity, and proof of address. Failure to provide such documentation within a reasonable timeframe may result in account suspension and withholding of withdrawals pending verification.

3. Account Registration

To access the full range of bn77 services, including placing bets and claiming bonuses, you must register a personal account. The following rules apply to account registration and ongoing account management:

• One account per person: Each individual is permitted to hold one and only one registered account on bn77. Opening multiple accounts — whether under the same name, different names, different devices, or different payment methods — constitutes a material breach of these Terms and will result in closure of all associated accounts and forfeiture of any balances or bonuses held within them.
• Accurate information: You must provide truthful, accurate, and complete information at the time of registration and must update that information promptly if it changes. bn77 will not be liable for any loss arising from your failure to maintain accurate account information.
• Bangladeshi mobile number: Account registration on bn77 uses your Bangladeshi mobile number as the primary identifier. This number must be valid, active, and in your personal possession. You must not register using a mobile number belonging to another person.
• Password security: You are solely responsible for selecting a strong password and maintaining its confidentiality. bn77 staff will never ask for your password through any communication channel. If you suspect your password has been compromised, you must change it immediately and notify bn77 support.
• Account verification (KYC): bn77 operates a Know Your Customer (KYC) process. You may be required to submit copies of a government-issued photo identification document (such as a National Identity Card or passport), proof of address, and proof of payment method ownership before withdrawals are processed. bn77 may request KYC documentation at any point during the account lifecycle.

4. Deposits & Withdrawals

All financial transactions on bn77 are conducted in Bangladeshi Taka (৳). The platform supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. The following terms govern all deposit and withdrawal activity:

• Minimum deposit: The minimum single deposit amount is ৳500. There is no upper limit on individual deposits, though bn77 reserves the right to apply transaction limits on specific payment methods where operationally necessary.
• Deposit processing: Deposits made via bKash, Nagad, Rocket, and Upay are credited to your account balance within seconds under normal operating conditions. Bank transfer deposits may take up to 2 business hours to appear. bn77 is not responsible for delays caused by the payment provider's own processing infrastructure.
• Withdrawal eligibility: Withdrawals are available only to players who have completed the applicable KYC verification process. Withdrawal requests are typically processed within 24 hours. In exceptional circumstances — including but not limited to enhanced due diligence checks, suspected fraudulent activity, or payment provider outages — processing may take up to 72 hours.
• Withdrawal method matching: bn77 applies a policy of paying withdrawals back to the same payment method used for the most recent deposit of equivalent or greater value, to the extent that the payment method supports withdrawal transactions. This is a standard anti-money laundering measure.
• Minimum withdrawal: The minimum withdrawal amount is ৳1,000. Requests below this threshold will not be processed until the account balance reaches the minimum amount.
• No third-party transactions: You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts — including shared mobile wallet accounts — are strictly prohibited and will trigger a compliance review.
• Currency: All balances, bets, winnings, and transaction records on bn77 are denominated in Bangladeshi Taka (৳). No foreign currency conversion is offered or implied.

5. Bonuses & Promotions

bn77 offers a range of bonuses and promotional offers to both new and existing registered players. All bonuses are subject to the specific terms published on the relevant promotion page, in addition to the general bonus rules set out below:

• Wagering requirements: All bonuses awarded on bn77 are subject to wagering requirements (also referred to as playthrough requirements). Unless stated otherwise on the promotion page, bonus funds must be wagered a minimum number of times before they or any winnings derived from them may be withdrawn. The specific multiplier applicable to each bonus is stated in the promotion's individual terms.
• Time limits: Bonuses that are not used or wagered within their stated validity period will be forfeited automatically. The validity period for each bonus is stated on the promotion page and begins at the moment the bonus is credited to your account.
• Game restrictions: Certain game types may not contribute equally (or at all) to wagering requirements. Typically, slots contribute at 100%, while table games and live casino games may contribute at a reduced rate or be excluded entirely. Game contribution rates are stated in the individual bonus terms.
• One bonus at a time: Unless explicitly stated otherwise, only one bonus may be active in your account at any given time. Claiming a new bonus while an existing bonus is active may result in the forfeiture of one or both bonuses at bn77's discretion.
• Bonus abuse: bn77 uses automated and manual systems to detect bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, systematically exploiting low-risk betting patterns to satisfy wagering requirements, and placing opposite-sided bets across multiple accounts. Confirmed bonus abuse will result in cancellation of all bonuses, forfeiture of associated winnings, and account closure.

6. Betting Rules

The following general rules apply to all sports betting activity on bn77, including cricket betting, football, kabaddi, and all other sports markets offered on the platform:

• Bet acceptance: All bets are accepted subject to the odds displayed at the time of bet confirmation. bn77 reserves the right to refuse or limit any bet without providing a reason, particularly where a bet is of unusual size or where there is reason to suspect an integrity issue with the relevant event.
• Obvious errors: In the event that a bet is accepted at an obviously incorrect price (manifestly erroneous odds) due to a software, data, or human error, bn77 reserves the right to void the bet and return the stake to the player's account. bn77 will make reasonable efforts to notify affected players promptly.
• Event cancellation: If a sports event is cancelled, postponed, or abandoned before the relevant result is determined, all bets on that event will be voided and stakes returned, unless the event is completed within 72 hours of the originally scheduled start time.
• In-play betting: Live in-play betting is offered on selected cricket and football markets. In-play odds are subject to rapid change. bn77 cannot guarantee that your bet will be accepted at the odds displayed due to the live nature of the market; if the odds change materially between submission and acceptance, the bet will be declined and you will be offered the current odds.
• Maximum winnings: bn77 applies maximum single-event and daily payout limits, which are displayed in the relevant sportsbook section. Winnings in excess of these limits will be capped at the stated maximum, regardless of the original stake and odds.
• BPL and Bangladesh Tigers markets: Special attention is given to Bangladesh Premier League and Bangladesh Tigers cricket markets. All BPL and international Bangladesh cricket bets are subject to the same general betting rules and are also governed by any market-specific rules published in the relevant bet type descriptions.

7. Casino Games

The bn77 Casino section offers slot games, live dealer tables, and other casino products sourced from certified third-party software providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. The following terms apply to all casino game activity:

• RNG fairness: All non-live casino games on bn77 use Random Number Generator (RNG) technology. The RNG systems of all game providers featured on bn77 are independently tested and certified by recognised testing laboratories. The outcomes of all RNG-based games are entirely random and cannot be influenced by the platform or the player.
• Live casino: Live dealer games are streamed in real time from certified studio environments. bn77 does not operate the live dealer studios directly — these are operated by the respective game providers under their own operating agreements. The rules of each live game are displayed within the game interface and supersede any general casino rules where they conflict.
• Game malfunctions: In the event of a technical malfunction affecting a game outcome — including disconnection, software errors, or data transmission failures — the affected round will be voided and the bet returned to the player. Malfunction voids all pays and plays. bn77 is not liable for any consequential losses arising from game malfunctions.
• Maximum bet: Maximum bet limits apply to individual game rounds in both slots and live casino. These limits vary by game and are displayed within the game interface. Bets placed in excess of stated maximum limits may be voided.
• Caishen Wins and Money Coming: These popular high-volatility slot titles are among the most played games on bn77. Both titles are certified RNG products from their respective providers and are subject to the same fairness and payout transparency standards as all other games in the bn77 library.

8. Prohibited Conduct

The following activities are strictly prohibited on the bn77 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in legal action:

• Opening or operating more than one registered account, whether in your own name or under any alias.
• Using automated betting software, bots, scripts, or any mechanical or electronic device to place bets or interact with the platform in a manner that is not consistent with normal human usage.
• Colluding with other players, including sharing information about cards, hands, or play decisions in real-time during live casino games.
• Any involvement in match-fixing, spot-fixing, or the deliberate manipulation of any sporting event on which bets are offered.
• Using the bn77 platform for any money laundering activity, including depositing funds derived from criminal activity, structuring transactions to avoid detection, or using the platform as a mechanism for fund transfer between parties.
• Exploiting software errors, display glitches, pricing errors, or any other platform malfunction in a deliberate and systematic manner to gain an unfair advantage.
• Selling, transferring, or purchasing bn77 accounts, or allowing any other person to access or use your account.
• Engaging in any conduct that is abusive, threatening, discriminatory, or harassing toward bn77 staff or other platform users.
• Providing false or misleading information during registration, KYC, or any other account management process.

9. Account Suspension and Closure

bn77 reserves the right to suspend, restrict, or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete the required KYC verification within a reasonable timeframe following a verification request.
• Reasonable suspicion of fraudulent activity, money laundering, or involvement in match-fixing.
• A player's own request for self-exclusion or account closure under the Responsible Gaming policy.
• Discovery that the account holder does not meet the eligibility criteria set out in Section 2 of these Terms.
• Inactivity: accounts that have had no login or transaction activity for a continuous period of 12 months may be designated dormant. bn77 will make reasonable efforts to contact the account holder before applying any dormancy administration fees.

Where an account is suspended or closed as a result of a breach of these Terms, bn77 reserves the right to retain any balance remaining in the account as partial or full remedy for losses incurred as a result of the breach. Where no breach is involved (for example, in the case of a voluntary closure request), any remaining verified balance will be returned to the player via their registered payment method within a reasonable processing period.

10. Responsible Gaming

bn77 is firmly committed to responsible gaming and takes its obligations to player welfare seriously. The following responsible gaming provisions are available to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits from within their account dashboard. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a 72-hour cooling-off period before the increase becomes active.
• Session time reminders: Players may configure session time alerts that notify them when they have been active on the platform for a specified duration.
• Cooling-off periods: Players may request a temporary suspension of their account for a period ranging from 24 hours to 30 days. During a cooling-off period, the player cannot log in, deposit, or place bets.
• Self-exclusion: Players who feel that they need a longer or permanent break from gambling may apply for self-exclusion. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, the player's account is fully suspended and cannot be reactivated before the exclusion period expires — and not before a mandatory review period has been completed.
• Reality checks: Regular pop-up notifications within gaming sessions remind players of the time elapsed and amounts wagered, providing an honest picture of their session activity.

If you are concerned that your gambling is becoming a problem — or if a family member or trusted person has expressed concern — we strongly encourage you to use the self-exclusion tools available in your account dashboard and to contact the bn77 support team at the email address listed in the footer of this page. bn77 support staff are trained to handle responsible gaming enquiries with sensitivity and discretion.

11. Privacy & Data Protection

bn77 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at bn77.io/privacy-policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Key privacy principles observed by bn77 include:

• Personal data is collected only to the extent necessary for the provision of the platform's services and for compliance with applicable legal obligations, including anti-money laundering requirements.
• bn77 does not sell personal data to third parties for marketing purposes.
• All personal data is stored using industry-standard security measures, including encryption at rest and in transit.
• Players have the right to request access to, correction of, or deletion of their personal data, subject to legal retention requirements. Such requests should be submitted to the support email address listed in the footer of this page.
• bn77 uses SMS-based communication to deliver transaction alerts, security notifications, and promotional messages to players who have opted in to marketing communications. You may opt out of promotional SMS at any time through your account settings.

12. Intellectual Property

All content on the bn77 platform — including but not limited to the bn77 brand name and logo, website design, graphics, text, software, game interfaces (to the extent owned or licensed by bn77), and all other materials — is the intellectual property of bn77 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bn77 platform for your own personal, non-commercial entertainment purposes only. You may not reproduce, redistribute, modify, create derivative works from, publicly display, or exploit any part of the platform's content or software without the prior written consent of bn77. Any unauthorised use of bn77's intellectual property will constitute a breach of these Terms and may give rise to legal liability.

The game titles, artwork, and software provided by third-party game providers (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) remain the exclusive intellectual property of their respective owners and are used by bn77 under licence. Players do not acquire any intellectual property rights in game content by virtue of playing those games on the platform.

13. Limitation of Liability

To the fullest extent permitted by applicable law, bn77 limits its liability as follows:

• bn77 provides the platform on an "as is" and "as available" basis. While we make reasonable efforts to maintain continuous availability, bn77 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
• bn77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including loss of profits, loss of data, or loss of business opportunity, even if bn77 has been advised of the possibility of such damages.
• bn77's total aggregate liability to any individual player in respect of all claims arising under or in connection with these Terms shall not exceed the total net deposits made by that player to their bn77 account in the 12-month period immediately preceding the event giving rise to the claim.
• bn77 is not responsible for any telecommunications, network, or internet failures that prevent access to the platform or cause disruption to bets or game sessions in progress.
• Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

14. Amendments to These Terms

bn77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, bn77 will provide reasonable notice to registered players via the email address or mobile number associated with their account, and the updated Terms will be published on this page with an updated effective date.

Your continued use of the bn77 platform following the publication of updated Terms constitutes your acceptance of the amended Terms. If you do not agree with any amendment, you must stop using the platform and may request account closure in accordance with Section 9 of these Terms. It is your responsibility to review these Terms periodically to ensure that you remain aware of the current version governing your use of the platform.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your experience on the bn77 platform, please contact the bn77 support team. Support is available 24 hours a day, seven days a week, and all enquiries are handled in English.

The bn77 support email address is displayed in plain text in the footer of every page on this website. Response times for standard enquiries are typically under four hours. Urgent matters relating to account security, suspected unauthorised access, or withdrawal disputes are treated as priority and addressed within one hour during staffed periods.

For responsible gaming support requests — including self-exclusion applications, deposit limit changes, and cooling-off period requests — please include the phrase "Responsible Gaming Request" in the subject line of your email so that your message is routed immediately to the relevant team member.

bn77 treats all player communications as strictly confidential. Account information is never disclosed to third parties except as required by applicable law or as described in the bn77 Privacy Policy.